At Auric International Markets, we want you to be completely satisfied with your purchase. If you are not satisfied, you can return most items within [30 days] of receiving your order for a refund or exchange.
To be eligible for a return, the item must be unused, in its original condition, and with all packaging and labels intact. We cannot accept returns on perishable goods, opened items, or personalized products unless they are defective or incorrect.
To initiate a return, please contact our customer service team at [contact email] with your order number and the reason for the return. We will provide you with instructions on how to return the item. Customers are responsible for return shipping costs, unless the item is defective, damaged, or incorrect. In such cases, we will cover the return shipping costs.
Once we receive the returned item and verify its condition, we will issue a refund to the original payment method or process an exchange, depending on your preference. Refunds are typically processed within [7 business days].
Please note that we reserve the right to refuse a return if the item does not meet the conditions outlined above or if it is returned after the designated return window.
If you have any questions about your return or need further assistance, please don’t hesitate to contact us at auricintmkts@gmail.com. We are here to help!